Method
Interview Discussion Guide Workshop
A collaborative workshop to design an interview discussion guide with clear learning goals, question flow, probes, and evidence capture standards.
Reading Room
Guide
Get concrete behavior and decision evidence before the team hardens the problem frame, opportunity statement, or assumption wall.
Open this when the strongest help is sequencing, decision posture, or stakeholder handling rather than a single facilitation method.
Workspace applicability
Fit · Plan · Outputs
Method
A collaborative workshop to design an interview discussion guide with clear learning goals, question flow, probes, and evidence capture standards.
Method
A framing workshop that aligns on root problem, affected users, and constraints, then converts insights into How Might We prompts.
Method
A prioritization method that maps assumptions by impact and uncertainty.
Book Brief
A practical argument for doing just enough structured user research to make decisions defensible — without turning discovery into a slow, academic exercise.
This book strengthens the front end of discovery work by making interview evidence more intentional, structured, and credible before teams move into framing, mapping, or prioritisation.
Principle
Waypoint should tighten the evidence base before teams harden a solution frame, opportunity, or assumption wall.
Discovery gets noisy when stakeholder intuition is treated like field signal. This principle protects technique choice, workshop framing, and outputs from being driven by polite encouragement or internal confidence.
Learning path
Start with better participant evidence, then carry that signal into framing, assumptions, and stakeholder alignment.
A discovery plan that enters workshops with better evidence discipline and clearer alignment on what counts as real signal.